Exchanges and Refunds

At our exclusive store for wholesale partners, we want to ensure that you are completely satisfied with your purchases. Below, you will find our policies and procedures for exchanges and returns.

Exchange Policies

To ensure your satisfaction, we accept exchanges under the following conditions:

Conditions for Exchanges:

• Exchanges can be made within 2 months from the delivery date.
• Items must be in their original condition, unused, and returned with their original packaging and tags.
• We only accept exchanges for a maximum amount of 10% of the value of your last purchase.

Exchange Process:

1. Request: Send a list of the products you wish to exchange to rp@corso.mx for approval.
2. Evaluation: Our team will review your request and provide you with the next steps.
3. Shipping: Once approved, send the items to our address. Shipping costs will be borne by the customer.
4. Exchange: We will process your exchange and send you the new items once we have received and inspected the original ones.
   
   

Return Policies

To ensure efficient and fair handling of returns, we have established the following conditions:

Conditions for Returns:

• Returns can be made within 2 months from the delivery date.
• Items must be in their original condition, unused, and returned with their original packaging and tags.
• We only accept returns for a maximum amount of 10% of the value of your last purchase.
• Returns are subject to a 10% administrative and labor fee of the returned amount.

Return Process:

1. Request: Send a list of the products you wish to return to rp@corso.mx for approval.
2. Evaluation: Our team will review your request and provide you with the next steps.
3. Shipping: Once approved, send the items to our address. Shipping costs will be borne by the customer.
4. Refund: We will process your return and issue the corresponding refund once we have received and inspected the original items, deducting the applicable administrative fee.
   
   

Additional Information

• Shipping Costs: The shipping and return costs of the items will be borne by the customer.
• Prior Approval: All exchange and return requests must be approved in advance by our team.

We strive to make your experience with us as pleasant as possible. If you have any questions or need further assistance, please do not hesitate to contact us.